Cecille was my rock and always put me at ease. She figured out what kept my anxiety at a minimum and had a routine for my observation appointments that kept me calm. Whenever she walked into the room, I felt a sense of comfort. She was good at distracting me with stories about her own family, or talking about a favorite place to eat. It was nice to have ‘normal conversation’ in a time where nothing was normal. She would always come check on me. She cared for me like I was her family.